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Requesting Return Authorization
An RGA (Return Goods Authorization) is required for all returns to ensure efficient processing. To obtain an RGA, please click the button below or call our customer service team toll-free at 1-800-258-8441. When contacting us, please have your packing slip or order number available.
Note: The RGA or Return Goods Authorization is the number provided by Kohler, which is required to return a product for credit, replacement, or repair.
